T.J. Maxx in Hanover, MD Closed now

Reviews about T.J. Maxx

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  January 04, 2020, by Sarah Zollner
  Supposed to open at 11. Waited around until 11:15 and still not open. Employees inside who didn’t bother to come outside and explain the delay. In their defense it appeared that they were waiting for additional staff. Understandably not their fault but still frustrating.
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  August 17, 2019, by Richard Cook
  Today, I was at the Arundel Mills location with my twin boys, ages 16. We went to the counter, and after some small conversation with the cashier about getting a tjmaxx credit card, of which I have, the cashier gave me the total $200. My sons had some hats and Timberland gloves. I asked her how much was the gloves, and she said $14. I told her to take them back, because we were going to the Timberland outlet Black Friday. Before I could get my sentence out, she said to my sons," Y'all dad is Hook Wink and Bamboozling y'all. How he gonna get all his stuff and not get all your stuff. Y'all not gonna say nothing. What kind of father is he? I wouldn't stand for it, etc." Then afterward, she said " I have some good kids" to justify her wrong. I have NEVER BEEN so insulted in my life. After we left, my son asked me why did that lady say all that horrible stuff to me? I went back and asked to speak to the manger. I told him what happen. He apologized. I told him I want to take back everything, because this was painful. He went to the counter, and the insulting cashier came over and said, "Oh he bringing the stuff back already?" LOUDLY, in front of everyone. The manager told her don't say anything. She completely ignored him and had an exchange with me, and she tried to say she didn't say it. As if I made the story up or I was lying. Then she apologized, but the damage was done. She humiliated me in front of my kids and people. I am so offended and hurt. Words cannot explain. This was the worst experience I have ever had in a retail store. I am totally offended. Please don't let what happened to me, happened to someone else!!!!!!